Privacy Policy

NC Digital Web Design

Effective Date: 4/1/2026


1. Introduction

NC Digital Web Design (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

This policy applies to users located in the United States, European Economic Area (EEA), and other regions where data protection laws apply.


2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Business Information
  • Any information submitted through contact forms

B. Automatically Collected Information

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring URLs

C. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Deliver targeted advertising

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide services
  • Improve website functionality and user experience
  • Send updates, promotions, or service-related communications
  • Analyze traffic and marketing performance
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR – EU Users)

If you are located in the EEA, we process your data under the following legal bases:

  • Consent – When you submit a form or accept cookies
  • Legitimate Interest – For business operations and website improvements
  • Contractual Necessity – To provide requested services
  • Legal Compliance – To comply with applicable laws

5. Sharing of Information

We do not sell personal information.

We may share your data with:

  • Service providers (hosting, analytics, email tools)
  • Payment processors (if applicable)
  • Legal authorities when required by law

6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes

7. Your Privacy Rights

A. U.S. Residents (CCPA/CPRA)

You have the right to:

  • Request access to your personal data
  • Request deletion of your data
  • Opt out of data sharing (if applicable)
  • Know what data is collected and how it is used

B. EU Residents (GDPR)

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (“Right to be Forgotten”)
  • Restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at:
📧 info@ncdigitalwebdesign.com


8. Cookies Policy

We use cookies to enhance your experience.

You can:

  • Accept or reject cookies via your browser settings
  • Disable cookies at any time

Types of cookies we use:

  • Essential cookies
  • Analytics cookies
  • Marketing cookies

9. Data Security

We implement industry-standard security measures to protect your data, including:

  • Secure hosting environments
  • SSL encryption
  • Limited access to personal data

However, no method of transmission over the Internet is 100% secure.


10. Third-Party Services

We may use third-party services such as:

  • Google Analytics
  • Hosting providers
  • Marketing tools

These providers may collect data in accordance with their own privacy policies.


11. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate.

We ensure appropriate safeguards are in place for international data transfers.


12. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.


13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


14. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

NC Digital Web Design
📧 Email: info@ncdigitalwebdesign.com
🌐 Website: https://ncdigitalwebdesign.com

AI Business Assistant Privacy

AI Business Assistant

Connection Website Designs and NC Digital Web Design may provide access to the NC Digital AI Business Assistant to assist website visitors, answer questions, capture leads, schedule appointments, and provide customer support.

The AI Business Assistant is proprietary technology owned and operated by NC Digital Web Design, LLC and is provided to clients as part of eligible website management services or through a separate licensing agreement.


Information Collected Through the AI Assistant

When you interact with the NC Digital AI Business Assistant, we may collect information that you voluntarily provide, including but not limited to:

  • Your name
  • Email address
  • Phone number
  • Company name
  • Business information
  • Appointment requests
  • Questions submitted through the AI Assistant
  • Any other information you voluntarily provide during your conversation

We only collect information necessary to provide customer service, respond to inquiries, improve our services, and support your experience.


How AI Conversations Are Used

Conversations with the NC Digital AI Business Assistant may be securely stored and reviewed for purposes including:

  • Responding to customer inquiries
  • Improving AI performance
  • Enhancing customer support
  • Website lead generation
  • Troubleshooting technical issues
  • Quality assurance
  • Internal analytics

Conversation data is not sold to third parties.


AI Accuracy

While the NC Digital AI Business Assistant is designed to provide helpful and accurate information, AI-generated responses may occasionally contain errors or outdated information.

Users should not rely solely on AI-generated responses when making legal, financial, medical, tax, or other important business decisions.

If you have questions regarding pricing, contracts, legal matters, or services, please contact our team directly.


Third-Party Technology

The NC Digital AI Business Assistant may utilize third-party artificial intelligence technologies, cloud hosting providers, analytics platforms, and other software services to deliver its functionality.

These providers process information solely for the purpose of providing AI functionality and are subject to their own privacy and security practices.


Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information collected through the AI Business Assistant.

While we strive to protect your information, no electronic transmission or storage method can be guaranteed to be completely secure.


Client Data

For clients who receive the NC Digital AI Business Assistant as part of their website services:

  • Client business information remains the property of the client.
  • The AI platform, software, conversational logic, prompts, workflows, and technology remain the exclusive property of NC Digital Web Design, LLC.

Data Retention

AI conversation history and submitted information may be retained for as long as reasonably necessary to:

  • Provide customer support
  • Maintain website functionality
  • Improve AI performance
  • Meet legal or contractual obligations

Information is deleted when no longer reasonably necessary, unless retention is required by law.


Children’s Privacy

The NC Digital AI Business Assistant is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child under 13 without parental consent, we will promptly delete such information.


Changes to AI Privacy Practices

As artificial intelligence technology evolves, we may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the updated Privacy Policy on this website.


Contact Us

If you have questions regarding this Privacy Policy or the NC Digital AI Business Assistant, please contact:

NC Digital Web Design, LLC

📧 info@ncdigitalwebdesign.com

📞 984-206-6071