Terms and Conditions

NC Digital Web Design

Effective Date: 4/1/2026


1. Agreement to Terms

By accessing and using this website, you agree to be bound by these Terms & Conditions. If you do not agree, you should not use this website.


2. Services

NC Digital Web Design provides services including, but not limited to:

  • Custom Web Design
  • SEO Services
  • eCommerce Development
  • Website Management
  • Digital Marketing

All services are subject to individual agreements and project scopes.


3. Intellectual Property

All content on this website, including:

  • text
  • graphics
  • logos
  • designs
  • code

is the property of NC Digital Web Design and may not be copied, reproduced, or distributed without written permission.


4. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to systems
  • Interfere with website functionality
  • Submit false or misleading information

5. Payments & Refunds

All payments for services:

  • are subject to agreed contracts
  • may require deposits or milestone payments
  • are non-refundable unless otherwise stated

6. Limitation of Liability

NC Digital Web Design is not liable for:

  • loss of data
  • loss of profits
  • business interruption
  • third-party service failures

Use of the website and services is at your own risk.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of those sites.


8. Termination

We reserve the right to terminate access to the website or services at any time without notice.


9. Governing Law

These Terms are governed by the laws of the State of North Carolina, United States.


10. Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance of changes.


11. Contact

📧 info@ncdigitalwebdesign.com
🌐 https://ncdigitalwebdesign.com

12. Project Pricing & Payment Structure

  • Standard website projects typically range between $1,000–$2,000, depending on scope, features, and complexity
  • A non-refundable deposit (typically 50%) is required before work begins
  • The remaining balance is due prior to website launch
  • Projects will not be made live until final payment is received in full

Failure to complete payment may result in:

  • Website not being delivered
  • Temporary or permanent suspension of access

13. Hosting & Monthly Maintenance Services

If you are enrolled in a monthly hosting or maintenance plan:

  • Services may include:
    • Website hosting
    • Security monitoring
    • Plugin/theme updates
    • Performance optimization
    • Minor content updates (as agreed)
  • Monthly services are billed on a recurring basis
  • Failure to make payment may result in:
    • Website suspension
    • Removal of updates/support
    • Possible website downtime

Important:

  • Hosting services remain under our management unless otherwise transferred
  • If services are canceled, we will provide a reasonable timeframe for migration, but we are not responsible for third-party transfer issues

14. Late Payments & Service Suspension

  • Payments not received within 5–7 days of the due date may incur:
    • Late fees (optional: specify amount if you want)
    • Temporary service suspension
  • Accounts that remain unpaid may result in:
    • Website being taken offline
    • Termination of ongoing services
    • Removal of website files until payment is resolved

15. Ownership & Transfer of Website

  • Full ownership of the website design and content is transferred only after full payment is received
  • Until paid in full:
    • The website remains the property of Connection Website Designs

If services are terminated:

  • Clients may request a website transfer
  • Transfer may include:
    • Website files
    • Database

Important exclusions:

  • Third-party licenses (themes, plugins, stock assets) may require separate purchase
  • We are not responsible for reconfiguration once transferred

16. eCommerce & Payment Integrations

For websites that include eCommerce functionality (WooCommerce, Authorize.net, etc.):

  • We provide setup and integration services, including:
    • Product setup
    • Payment gateway integration
    • Basic configuration

However:

  • We are not responsible for:
    • Payment processing errors
    • Bank or gateway outages
    • Transaction failures
    • Fraudulent transactions
  • Clients are responsible for:
    • Maintaining compliance with payment providers
    • Managing taxes, shipping, and product accuracy
    • Securing their own merchant accounts

17. Security & Liability Disclaimer

While we implement best practices for security:

  • We do not guarantee that your website will be:
    • Hack-proof
    • Virus-free
    • Immune to cyber threats

If not on a maintenance plan:

  • You are fully responsible for:
    • Updates
    • Security
    • Backups

If on a maintenance plan:

  • We provide preventative measures, but:
    • We are not liable for damages caused by external attacks, third-party vulnerabilities, or user error

17. Revisions & Scope of Work

  • Projects include a reasonable number of revisions as agreed
  • Requests beyond scope may result in:
    • Additional charges
    • Extended timelines

18. SEO & Marketing Disclaimer 

  • We design websites optimized for SEO performance
  • However, we do not guarantee:
    • Specific rankings
    • Traffic levels
    • Lead volume

Search engine performance depends on:

  • Competition
  • Market conditions
  • Ongoing marketing efforts

19. Client Content Responsibility

Clients are fully responsible for:

  • Accuracy of all content
  • Legal rights to images, logos, and materials
  • Compliance with industry regulations

We are not liable for:

  • Copyright issues
  • Misleading or incorrect information